Operational Guidelines
We hold large quantities of stock - sufficient to dispatch most items from stock each day.
We will only charge your credit/debit card when the goods are ready for dispatch.
Delivery Information
- UK Delivery
We aim
that you should expect to receive your order within 3 to 5 working days
from the date your order was placed. This means that your order will
usually be dispatched the next working day from the date your order was
placed, however dispatch may occasionally take longer during busy
periods.
We ship using Royal Mail's recorded delivery signed
for services and independent courier signed for services. Delivery
costs are shown on the checkout confirmation page before you are
requested to provide payment details.
Urgent delivery is usually available upon request and
will incur an increased delivery cost.
Please contact us on 0800 328
6512.
- International and European Delivery
International and
European orders are dispatched via independent courier signed for
services. Delivery costs are shown on the checkout confirmation page
before you are requested to provide payment details.
Stock Notice
fitnessASSIST is constantly updated to keep pace with changes in our stock,
however demand is high and we occasionally run out of popular items.
If
we have run out of stock and cannot despatch your order the next
working day, we will email or phone you with a revised dispatch date.
You can then choose to either accept the revised delivery date or
alternatively you may cancel the order.